Support

Frequently Asked Questions

How do I pair with my partner?

Go to Profile → Connect Partner → either share the code you receive or enter the code your partner sent.

How do I delete my account?

Profile → Delete Account. Your account and all records (questions, answers, partner connection) are deleted immediately.

I saw inappropriate content.

You can report content from the menu on each feed item, and you can block the user from their profile page.

Push notifications aren’t arriving.

Check iOS Settings → Alkong → Notifications. Inside the app, Profile → Notification Settings lets you toggle each type.

How do I cancel my premium subscription?

iOS Settings → Apple ID → Subscriptions → Alkong. After cancellation you can continue using premium features until the end of the billing period you already paid for.

Contact Us

• Email: deepsoilworm@gmail.com

To help us respond quickly, please include:

• Your iOS version (e.g., iOS 18.4)
• Your Alkong app version (Profile → Settings → App Version)
• A description of the issue and a screenshot if possible